Our Policy

Know before you book

Please make sure to read all FAQs (frequent asked questions) before booking with us. We are very excited to doing business with you.

A mobile play area that can be set up indoors and outdoors. Our equipment is made of soft, sturdy foam material allowing babies and toddlers to safely crawl, climb, ride, explore, and most importantly – have fun! Soft play enhances gross motor skills, comunication, boosts social skills, increases creativity, and strengthens physical skills.

Soft Play includes ball pits, climbers, animal bouncers, bounce house and more!

Our play areas are designed for children ages 6m – 5 years old.

Parents may enter the play area, but should not sit/play on the play equipment (You can sit on our floor mats of course!)

Yes! We can set up anywhere. We can set up on grass, pavement, or indoors.

Outdoors setup requires a shaded area or a suitable cover in the form of a party tent, etc, as the equipment will get very hot in direct sunlight. A tarp will be provided but please make sure the ground is flat, well-drained, and clear of glass and debris. We do not set up on dirt or sand.

For outdoors set up latest pick up is 7pm.

We do recommend measuring the space you plan on using. But don’t worry! We can arrange our play area to fit your area. It doesn’t have to be a perfect square/rectangle.

We can customize the layout for your space.

Please note once we set up our play area we do not relocate or move the set up elsewhere.

For parks you will need to contact the park in advance to determine the requirements needed to set up. Permits may be required. Those are your resposibility. Please be sure to inform them that Bee Happy Soft Play will be onsite to avoid last-minute issues.

If you have an outdoor event booked, it is heavily advised that you have an indoor alternative just in case. For rainy days we require a tent with four walls if you want an outdoor set up. Or we can use your indoor alternative. Please keep in mind that we will not set up outdoors if rain or strong winds are in the forecast. The equipment would become slippery and unsafe under such conditions. Also water can cause serious damage to the equipment. We will offer a credit for a future party if the weather turns bad on the day of the event and no alternative indoor location has been arranged.

  • Soft Play area can not be rented if you will have water activities at your event (swimming, sprinklers, water slide, water guns, water balloons etc).

If you need to reschedule your reservation you may do so at no additional cost, with at least one week notice prior to the event. If at least one week notice isn’t given, you will forfeit your opportunity to reschedule.

If you want to cancel (and not reschedule) you may do so at no additional cost, with at least 14 days prior to the event. Cancellations less than 14 days prior to the event will result in the loss of the deposit.

As a mother to two little kids, I know the importance of maintaining cleanliness. We have a strict cleaning, sanitizing, and disinfecting routine after each rental. All equipment is again sanitized after set up. This prevents the spread of pathogens between kids. We expect the equipment to be clean at pick up since food and drinks are not all allowed. If equipment is extremely dirty a $50 dollar cleaning fee will apply.

Yes. We charge a $10 flat fee + $1.29 per mile.

It’s an ALL DAY rental. We rent out equipment all day regardless if you want it all day or for 4 hours. Drop off and pick up times are negotiable.

Latest pick up for outdoor set up is 7pm.

Yes. We request $50 at the time of booking to reserve your date/package. And the remaining balance is due 48 hours before the event. Deposits are non-refundable.

Fill out our inquiry form on the website or contact us via email, DM, text or phone call.
Tell us what date your event is, location and what package you are interested in. We will check availability and respond 24-48 hours after inquiry. We require a $50 deposit to secure the date. If the deposit is not paid after 3 days of inquiry, the reservation will be cancelled without notice.